Serving select communities in Raleigh and Cary, North Carolina

Effective August 12, 2026

MyBathMatch Privacy Policy

This policy explains what information MyBathMatch collects, why we use it and when a homeowner’s project request may be shared.

MyBathMatch is an independent bathroom-remodeling matching service operated by Hassan Ali. Questions about this policy can be sent to hello@mybathmatch.com.

Information we collect

Information you provide

  • Project and property information: ZIP code, property type, ownership or authorization status, bathroom project type, goals, budget range, timing and planning stage.
  • Contact information: name, email address, phone number and preferred contact method.
  • Permission choices: your required permission for one company to receive the request and any optional request for additional options.
  • Communications: information included in messages, correction requests, privacy requests or company inquiries.

Information collected automatically

Our website and hosting providers may process standard technical information such as IP address, browser and device information, referring page, requested pages, timestamps, security events and essential cookies. We use this information to operate, protect and improve the website. If we add non-essential analytics or advertising tools, this policy and any required consent controls will be updated before those tools are enabled.

How we use information

  • Review whether a project fits the current service area and matching criteria.
  • Identify a potentially suitable participating remodeling company.
  • Make a permission-based introduction and support related communication.
  • Respond to questions, privacy requests, corrections and accessibility concerns.
  • Prevent spam, fraud, misuse and security incidents.
  • Evaluate and improve our forms, content, service area and matching process.
  • Maintain business records and comply with legal obligations.

When we share information

A participating remodeling company

When you check the required consent box and submit the form, you authorize MyBathMatch to share the submitted information with one participating bathroom remodeling company by default. That company may contact you by phone, text or email about the project. If you request additional options, we will contact you before making another disclosure; the optional box does not trigger automatic mass-sharing.

Participating companies may pay MyBathMatch for eligible introductions. We do not sell personal information for unrelated third-party advertising. Learn more on How We Make Money.

Service providers and required disclosures

We may provide information to vendors that host the website, deliver email, secure systems, store data or support operations, subject to appropriate service arrangements. We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate misuse, or complete a business reorganization in which appropriate notice and protections apply.

Retention

We generally retain project submissions for up to 24 months after submission so we can operate the matching service, handle questions and maintain appropriate records. We may retain limited information longer when reasonably necessary for legal, security, fraud-prevention or dispute purposes. Hosting and backup copies may take additional time to expire.

Your choices and requests

You may ask to access, correct or delete information you submitted, or withdraw permission for future sharing, by emailing hello@mybathmatch.com. Include the email address used on the form and enough detail to locate the request. We may need to verify your identity. Withdrawing permission does not reverse a disclosure already made with your authorization; you may contact the receiving company directly to make a separate request.

You can decline marketing messages using the instructions in the message. Transactional or requested project communications may still be sent when appropriate.

Security

We use reasonable administrative and technical measures designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Do not submit Social Security numbers, payment-card details, bank information, government ID images, medical information or other highly sensitive data.

Children

MyBathMatch is intended for adults who own a property or are authorized to make remodeling decisions. We do not knowingly collect personal information from children under 13. If you believe a child submitted information, contact us so we can review and delete it as appropriate.

Changes to this policy

We may update this policy as the service changes. The effective date at the top will identify the current version. Material changes affecting an existing request will be handled as required by applicable law.

Contact

MyBathMatch
Attention: Hassan Ali
hello@mybathmatch.com

This policy describes MyBathMatch’s current operating practices. It should be reviewed by qualified legal counsel before paid traffic or large-scale lead collection begins.